for your own benefit Before you decide to use the services of JVH Network, please read the details, terms and conditions of service first. These terms and conditions Considered to be well understood by both parties hereinafter, on behalf of JVH Network as the “Service Provider” and on behalf of you that "User", whereby the member must agree to the terms of use of the services of JVH Network as follows. The service provider reserves the right not to provide the website, VPS service, Dedicated Server service and Co-location service as follows.
1. Sites related to pornography or pornographic, sex, prostitution including sites with links to pornographic sites.
2. Websites related to Hacker , Warez , Crack , virus distribution , worm , trojan or other related illegal software.
3. All types of gambling related websites including websites that contain links to gambling-related websites.
4. Websites related to Download, MP3, Software, VDO & Voice Clips, Music Online that are legal and illegal of all types. This includes other file extensions. that tried to evade
5. Violate a trademark, copyright or intellectual property of other people or other groups of people in all countries around the world
7. Websites that provide free E-mail or service charges to the general public.
8. A website that offers free hosting, Free Hosting, Free Web Space or a service charge for general public (except Reseller, VPS, Dedicated Server and Co-Location).
9. website which brings disgrace to the service provider and prohibits the service user from sending information, storing information, displaying information, creating a link to information or referring to the wrong source against the law of the Kingdom of Thailand, in violation of the Computer System Crime Act including information about hacking (Hacker/Cracker), information about fraudulent credit card information (Phishing), information that implies that it is obscene. , Information that the user is not the owner of the rights or characteristic information that causes damage to others, etc.
10. A website that takes the provider's system resources. to distribute to the general public without permission such as E-mail, Web Space, Database, which will only allow activities or activities related to that website The interpretation of this section is at the sole discretion of the Service Provider.
11. The service provider is not a service provider. Software/Script So for writing problems The use of various aspects of the Script, in general, the service provider. We reserve the right not to answer that question. We may provide the relevant link to study by ourselves. which the service provider Will provide answers about questions related to Web Hosting only by the main function of the service provider. is a service provider of Web Hosting, which is a server maintenance service. To be able to use all features that are provided only.
12. Service Provider does not allow users to do Commercial Mass E-mailing, also known as “Spamming” under any circumstances, to send advertisements to other e-mails unsolicited by others, or to Newsgroups User. Sending emails using a non-business return address Sending a chain message to generate a large number of responses And sending the same message repeatedly to others, etc. When detected, the service will be discontinued immediately. without any refund of any service at all and no prior notice is required.
13. Misuse of system resources, the use of scripts or any program to run tasks that consume CPU or Storage Space, or use Mail Services, Mail Forwarding Capabilities, POP3 Accounts or Autoresponders. Work around the clock to submit requests. In any case, to other people's servers on internet network which is known as “Attack Server”, which if any service user misconduct in this section The user is willing to receive a lawsuit for damages from the service provider and the owner of various server rights. on the Internet network in each country which the user has caused damage which sued for damages and the commission of this offense Appears in International Internet Laws The value of litigation for damages incurred starts at 30,000 USD.
14. Any activities of users that cause violations of Thai law internationally or causing disturbances to the institutions, nations, religions, monarchs or general society in all countries. disclaims responsibility for that website will not be responsible for any as well as to suspend the domain name service immediately and not refund any service fees and may sue for damages incurred This depends mainly on the initial consideration of the service provider.
15. The service provider reserves the right to be responsible for any loss of data on the website in any event or due to a device error, although we provide weekly backup services. but cannot guarantee that The information will be accurate and complete. In the event of a device failure or from any other force majeure Therefore, you should always have at least one backup of your data.
16. In the event that the user wants to cancel the service or reduce the service with the service provider before the expiration of the contract The user has no right to charge back. no matter what part or all except the service provider will be the person canceling the service The service will be refunded as appropriate only.
17. Any files that the user uses on the Server such as Website Files, Email Files, Database Files, etc., if there is a virus infection. will be automatically deleted from the system. without prior notice
18. Dedicated Server Service server of “Service Providers” to distribute such information on the Internet network only.
19. Co-Location service or server space rental service It is a deposit of user information on the service provider system. to disseminate such information on the Internet network only where the user is the provider of the server for collecting such data by yourself
20. A VPS service or server rental service is like a depository of user information on board. server of “Service Providers” to distribute such information on the Internet network only.
21. For Co-Location services according to Article 19. Devices brought by the user Must be within the size specified in the purchase order / contract of service only.
22. For the Co-Location service in accordance with Article 19. The user is responsible for the maintenance of the user's equipment. and agree that the service provider shall not be liable to the user in the event that the device is damaged Due to force majeure or events beyond the control of the service provider, if the service user wants to come to the service provider's office to make corrections, improvements, and maintenance of equipment must notify the service provider At least 1 business day in advance and must be done during normal business hours. except for emergency service providers will be allowed to enter on a case by case basis
23. For Co-Location services according to Article 19. Devices brought by the user Must use electricity not more than 1KVA. If more than 1KVA, electricity will be charged according to actual usage.
24. For Co-Location service according to item 19. Service provider will provide Share Ethernet Port (1000Mbps) 1 Port and 1 IP Address with installation location that is Office Environment.
25. For VPS services in accordance with Article 20. The service provider reserves the right not to use the service in the following ways.
25.1. I/O usage can damage the overall system.
25.2. Higher VPS Server load average of twice the number of cores for more than 15 minutes.
26. Use of the Service must be for lawful purposes only. and must not be used to promote or encourage any unlawful act or activity Disseminating any information or news which does not violate any law or regulation is prohibited, such as infringement of the copyright of others. threatening or obscene information that is regarded as a trade secret, etc. in the event that such action occurs service users who have done so Must compensate for various damages incurred to the service provider. or those who have been damaged at all The user agrees that if someone is sued or accused of doing something illegal. or to infringe upon others due to the use of the service The service user will protect and protect the service provider. Not to be liable to that other person under any circumstances.
27. The service user promises to use the service. In the manner of good behavior (Net Etiquette) not contrary to public order or good morals, such as not infringing on the privacy of others. In other words, do not read other people's private messages. Regardless of whether the message uses a security system of the protected data file whether or not Do not publish Private Mail messages sent by others spread widely without permission from the owner. Do not use foul language. Do not publish messages that hurt others publicly, such as a Newsgroup or Mailing List. Do not allow others to join your account. or doing any act that infringes on the rights of others If there is a violation or conduct damaged by the service user The service user agrees that it is the sole responsibility of the user. The service provider does not participate or know. In any act or behavior
28. Do not allow users to invade other computer systems in the service provider's network. and other networks both domestically and internationally that are not allowed allow outsiders to use On the other hand, the service user promises to keep the confidentiality of their password very well and not neglect it. for outsiders to invade the device their own computers and leave their own internal network in an unstable state. secure from internet intruders
29. Elements in the services that the service provider provides to the user. To adhere to the standards of the service provider only, the service provider will not modify to comply with the needs of users any one service
30. The user has the right to use any software that the provider has licensed. To a degree that will not damage the provider's computer system. The user will be responsible for all damages arising from such actions. that the user can use causing damage to the computer system of the provider The service provider has the right to take any action to rectify such damage as it deems appropriate before notifying the provider. Continue to use the service.
31. The service provider has the right to inspect the system if there is a problem with System security that may affect system security of the service provider or other customers The user must provide the Root Password as soon as the service provider asks for verification.
32. The service provider has the right to collect, analyze or use statistics on data usage resulting from the use of the service. to use without obtaining permission from the service user first
33. The service provider will name the applicant's domain name as requested. Unless there is a necessity such as duplicate with other users or inappropriate
34. The provider does not guarantee the quality of transmission, news and down-time of the system, in part or in whole. and not responsible In the damage of the user due to damaged communication circuits, damaged magnetic plates. Defective storage media, delays, files or letters. not reach the destination sent to the wrong place There is a mistake in the information or damage caused by a violation by other users.
35. The service provider does not allow the service user to use the license to use, release, or resell to other persons or juristic persons.
36. The user must pay for the service as specified in the purchase order. Payment must be made within 15 days for annual payments and 5 days for monthly payments. from the due date If not paid within the specified time It will be deemed that the user's account has not been renewed. Accounts that are not renewed may be temporarily suspended The suspension of this service does not relieve the user of any obligation to pay for the service.
37. In the event that the service user defaults on not paying any fees or services as scheduled, the service provider has the right to temporarily suspend the service. without prior notice
38. The service provider has the right to refuse the request for membership of the service user. and has the right to terminate the membership of the infringer or attempt to violate the terms Terms of Service without prior notice In the event that the service provider terminates the service user's membership for such reasons The provider has the right to immediately receive any deposit or security deposit or any amount prepaid in full.
39. In the event that the service user uses any additional services Users must pay for such additional services with each monthly fee. installment and fulfill the conditions and the rules of that service as determined or changed by the Service Provider at a later date
40. The service provider reserves the right to cancel the service or change the rate. Fees and service charges will be notified to the service user. at least 30 days in advance
41. If the subscriber wishes to cancel the service, the service provider must notify the service provider in writing at least 30 days in advance.
42. The service will be terminated when the service user and the service provider or either party terminate the service.
43. when the service is terminated The service provider has the right to delete the user's data which is deposited in the provider's system. All services immediately And for the Co-Location service, the subscriber must return the user's device within 15 days after the end of the service. otherwise the carrier is not responsible for any damage that may occur to the device and the service user may have to pay any expenses incurred (if any) to the service provider.
44. The contract user will not act. or consent to action or neglect to allow anyone to do anything that violates the terms and conditions of use of this service
45. The service user promises to comply with the terms, rules, regulations and instructions set by the service provider. to comply with the service provider's policy and to be determined later in the future In the event that the service user violates any of the conditions Service providers have the right to refrain from providing services to users immediately.
46. Users must update personal information in the Information subject such as address, telephone number and e-mail to be up-to-date at all times. in order not to miss any news that the service provider will inform you on important matters such as informing the use of Quota exceeding, alerting domain name renewal, informing the server maintenance closure, etc.
47. The user must come to check or follow the news and movements. at the service provider's website At least once a month to receive special promotions and other useful news
48. The service provider reserves the right to temporarily suspend the service. In the event that you use the area in excess of Quota (Section 46) or terminate the service contract (Section 47) without any prior notice.
49. In the event that the user requests to cancel the use of Web Hosting within 30 days from the start of service All service fees will be refunded. (According to the number of days remaining) after deducting the domain name and the transfer fee (full price)
50. The Service Provider will have the right to access some or all of the data in the VPS , Dedicated and Co-Location services only with the consent of the User. If it is found that information on the VPS , Dedicated and Co-Location services is found to be used without permission. shall be deemed to be the responsibility of the service user. whereby the service provider will cooperate in the full inspection
51. Hosting services that use WordPress MU (normal WordPress), Discuz, ECmall, Ucenter, Moodle e-Learning, Blogmagic or any other script that the provider considers resource intensive and affects stability by Total of Server
52. In the event that the user wants to cancel the service or reduce the service with the service provider before the expiration of the contract The user has no right to charge back. no matter what part or all except the service provider will be the person canceling the service The service will be refunded as appropriate only.
53. The provider reserves the right to change these terms of service at any time. without notifying the service user in advance
54. Do not release the loading files that affect the service. Upload files to the web Or use that focuses on the Internet primarily abroad Not allowed to use Public Proxy service, Public VPN, including Bittorrent usage. only
55. International connections will be shared in Pool Speed 200 Mbps under the Fair Usage Policy conditions.
International Bandwidth Fair Usage Policy Terms
to maintain the overall stability of the system active service users International Bandwidth (only for international connections)
Large volumes for a long period or exceed 20 GBps / Per Day, which affects other users. will be limited to shared in Pool Speed 5 Mbps / Peak
If you want to use Bandwidth abroad a lot Additional can be purchased by contacting Support.
Terms of Service for Migration from Other Service Providers
1. We only migrate files via ftp, not mysql database and email.
2. We will migrate data via direct admin control panel by ordering backup from previous service provider and restore at JVHNETWORK. Customer must prepare user and password to login to direct admin system from previous service provider.
3. We will only migrate data once when the service starts.
4. The direct admin control panel cannot merge the accounts of each username.
Service refund conditions In case the service user is not satisfied with the service (which the domain name is still owned by the service 100%)
1. The service user must not take any action. Violate the rules under these terms of service.
2. The subscriber must request a refund of the service fee within 30 days (for annual service) or 5 days (for monthly service) from the date of service activation.
3. The user must specify the reason for requesting a refund of the service.
4. Service charges will be refunded to the user. The service is the amount that the service provider actually receives from the subscriber. The transfer fee charged by the bank will be deducted. and deduct the domain name (minus the domain name from the hosting fee) in the case of using a free domain name hosting plan The domain name is still 100% owned by the user. If the product or service has an installation fee (setup fee), the service provider will request to deduct such service fee as well.
5. after the service provider has been notified by the user that he wants to request a refund of the service The service provider will close the website immediately.
6. The refund period will take approximately 1-2 weeks, depending on the process of the accounting department.
The service provider reserves the right to terminate the contract without refund of any service fees. There are actions that are contrary to the above-mentioned service policy, and if any dispute arises, The service provider's decision is final.
