Communication with customers

Via website www.jvh.co.th / secure.jvh.co.th will contact you via email and telephone only. will consider contacting via email first In the subject line of the email will inform you of the purpose of contacting every time.
If you want to get back to me, whether it be about products or anything else, you can contact us via the “Contact Us” page or by email or phone. according to the information provided on every page of the website You will be contacted within 24 – 72 hours.

Website visit www.jvh.co.th /secure.jvh.co.th

You can visit the website of www.jvh.co.th / secure.jvh.co.th to search for products and services of the company without you having to provide information about yourself to the website.
company website The website is continually improving. The Company may use devices, software to collect information on browsing behavior. of those who visit the Company's website The company will use such information for the purpose of improving the website to reach the target audience effectively. The information that is collected will be information.
1) Date and time of visiting the website
2) viewing web pages
3) Time spent on visiting
4) Type of query
5) Internet service provider
6) Visiting various websites both before and after visiting the company's website

Collection and storage of personal information

Information relating to the customer of the website www.jvh.co.th / secure.jvh.co.th will be used for the purpose of the company's operations. and legal only which consists of Service optimization and used to design products or services and special offers better than before which is in accordance with the needs of customers Customer data will not be used, collected or retained for any inappropriate purpose.
However, in the event that the company If you wish to collect information without the above-mentioned purpose, the Company will collect your personal information by requesting information from you directly.

If you choose to provide personal information as follows:
Name-Surname
address
Email or phone number for the company website as well as any business activities or transactions of yours to the company website Then the company will keep those information confidential. and will comply with the law

Information about the company's customers will be collected and maintain it during the period that the company and you still have business dealings to you or for the need for follow-up and to monitor interactions between customers and company staff In the part where you have doubts whether it has been fixed or not.

Disclosure of personal information

Website www.jvh.co.th / secure.jvh.co.th will not transmit or sell your personal information to other third parties for the purpose of unauthorized use. In addition, the Company will not disclose your personal information to any other organization except
  1. You have requested and authorized the Company website. or
  2. The information forwarded is intended to facilitate the successful initiation of your transaction.
  3. Disclosure is as permitted by law. or as required by law
For example, the website www.jvh.co.th / secure.jvh.co.th May be requested to disclose information about the Company's customers by court order or subpoena. or other agencies legal authority In this case, the website www.jvh.co.th / secure.jvh.co.th will always contact you in advance

Website www.jvh.co.th / secure.jvh.co.th May enter into agreements with third party service providers to develop and maintain the Company's e-commerce system and to allocate resources or services on behalf of the Company. which outsiders who come to operate for the company Or come to act on behalf of the company must agree to maintain the customer information of the website. www.jvh.co.th / secure.jvh.co.th Keep it a secret as well. They must also be bound by applicable laws. Whenever the website www.jvh.co.th / secure.jvh.co.th Has hired any other organization to support the company's services Those organizations must comply. standards of confidentiality of the company as well.

Security process for data protection

Website www.jvh.co.th / secure.jvh.co.th will maintain strict security standards for the purpose of preventing damage or unauthorized access to your personal information The company has a policy to protect personal information of all users in brief. The following are the personal data that you provide or use through the processing of a computer. which controls the operation of the website of all companies You accept and agree that it is the right and title of the Company. The Company will provide the best protection for such confidentiality. The company would like to inform you that at present, the company uses a security system that meets international standards to protect such information. However, for the safety of your personal information You should abide by the terms and conditions of service of the website. of each company's website strictly In the case of such personal data Was espionage by electronic means (hack) or lost or damaged due to force majeure or in any case The company reserves the right to deny liability from all such incidents.

Server Security Policy

Security system that the company service there It consists of several factors that will be explained. Details of each step are as follows:

1. Use a firewall
Use the CSF/lfd Firewall system for network security when User is accessing information over the Internet to any website stored on our server. will pass a firewall check The barrier between the Internet and the internal network The firewall serves to control access to the internal network that we want to prevent. access of the firewall;

2. Virus Scan & Spam Filtering
Once the data can be passed through the firewall It will be forwarded to Virus Scan program using ClamAV Latest Version with a frequency of updates at least every 1 hour.
And the spam filtering system, also known as Spam Filtering, has been updated regularly with software and virus scanning on computers and storage devices.

3. Use security technology and confirming identity on a regular basis
There are measures to encrypt transaction data and protection measures such as SSL certificates, encryption-decryption. authentication and electronic signature under the web https://jvh.co.th and https://secure.jvh.co.th/ using 2048 bit technology.

4. Brute Force Protection System
The server system in the login section of the management system is set to Security to encrypt before accessing the data in different parts. The right of access to information on the website's system is clearly defined for the employees of the company.

5. Using RAID 1 and RAID 5 (Redundant Array of Inexpensive Disks)
RAID- 1 is to save data on the hard disk. both at the same time and the same data to back up to be safe in case One of the hard drives in the array is bad. The other hard drive acts as a mirror. Which has the same information, everything will act immediately instead.

6. Data security in the web server system
All of our affiliated websites Taking into account the operation of computer hardware, software and outsourcing contracts in accordance with the law. There are measures to store and control the security of consumer data. by personal information that you have given or used through the processing of a computer that controls the work of the website of that company The Company will provide the best protection for such confidentiality. And the company will not use such information to distribute or sell. to third parties

7. There is a Backup Server like Week Backup and Daily Backup **In case of additional customers purchasing
Have backups of important software and data on a regular basis. You can be assured that the data in the Server will not be lost in the event of a hardware problem with Back-up service. Your critical data comes to the backup hard disk with a script backup database automatically every week.

8. Manual backup system
In the part of the administrator or managing Hosting, can Login into DirectadminPanel to back up data both in the website. or various databases by yourself

Does the company send or transfer your personal information abroad?

The Company may need to transmit or transfer your personal information to affiliates/businesses of the same country located abroad. or to other recipients as part of the Company's normal business operations, such as sending or transferring personal data to the Server/Cloud in different countries

In the event that the destination country has insufficient standards The company will supervise the transmission or transfer of personal data in accordance with the law. and will take measures to protect personal data that are deemed necessary and appropriate in accordance with confidentiality standards, such as having confidentiality agreements with recipients in such countries

Data Integrity

Website www.jvh.co.th / secure.jvh.co.th There is a process to ensure that Your information is accurate, current and complete according to business standards. The Company also has a process to correct any misinformation. according to your request as well You can correct the wrong information by the following methods. The complainant must specify the details of the complaint, including the name, address and telephone number that can be contacted and send it to www.jvh.co.th / secure.jvh.co.th in 3 Method:
Method 1 Mail by post as in the contact us menu
Method 2 Mail via E-mail address : [email protected] / [email protected]
Method 3 Contact via website by filling in the form section

Data Validation

Website www.jvh.co.th / secure.jvh.co.th There is a process to verify the accuracy of the information in both the technical aspects of the computer. (Programming) and verification from your ID card information.

Latest update as of May 10, 2020